Adoção de IA por trabalhadores em empresas venezuelanas
DOI:
https://doi.org/10.51247/st.v9i2.753Palavras-chave:
Inteligência artificial, trabalhadores, adoção, empresaResumo
A integração da inteligência artificial (IA) no ambiente empresarial passou de uma vantagem competitiva para um imperativo de sobrevivência, gerando tensões críticas entre a tecnologia disponível e as competências laborais. O objetivo deste estudo foi analisar a adoção da IA e a percepção dos trabalhadores sobre os programas de formação corporativa. A investigação foi desenvolvida sob uma abordagem empírica descritiva-exploratória, tendo sido elaborado um questionário digital aplicado a 300 profissionais ativos no mercado de trabalho venezuelano, pertencentes a diversos setores industriais. Foi identificada uma desconexão pedagógica estrutural; embora 54,5% das empresas utilizem IA generativa, 72,7% dos trabalhadores não receberam formação específica, promovendo um cenário de Shadow Learning ou autoaprendizagem não regulamentada. A formação existente limita-se principalmente a palestras informativas (sensibilização) sem profundidade técnica ou ética. As descobertas refutam que a resistência à mudança seja a principal barreira; em vez disso, a falta de tempo operacional e a inércia institucional impedem a adoção efetiva. Conclui-se a necessidade urgente de formalizar a aprendizagem autodidata e passar de modelos voluntários para um upskilling técnico obrigatório alinhado com os processos centrais do negócio.
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Direitos de Autor (c) 2026 Claritza Arlenet Peña-Zerpa, Mixzaida Yelitza Peña Zerpa
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