The quadruple helix in the era of generative AI: A framework for understanding multi-stakeholder innovation dynamics
DOI:
https://doi.org/10.51247/st.v8iS1.562Keywords:
Inteligencia artificial, innovación multifactor, plataformas, cuatro hélices.Abstract
Since the emergence of generative artificial intelligence in 2022, businesses, citizens, and governments alike have been trying to understand how this technology will impact their lives. Numerous companies are modifying their processes and adapting to new technologies driven by artificial intelligence. Governments are attempting to establish regulations and controls to protect user data, while citizens are experiencing a massive influx of platforms and digital products that increasingly bring us closer to artificial intelligence. However, little is known about the direction this technology will take and how this innovation simultaneously impacts processes and people. This article aims to shed light on this phenomenon by proposing the model of the four helices of innovation in this field. Our findings confirm that generative artificial intelligence is a catalyst for change at all levels and must be recognized as such.
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